What is the “Dedicated Servers Management” service?
Dedicated Servers Management is a service that helps you to focus on running your business without the need for specialized technical support staff.
Our technical staff will guarantee the proper function of your Dedicated Server.The service includes/provides:Service / Support
High support priorityDedicated Servers Management Service has increased priority to service compared to the basic services.
Personal Account ManagerThere is always next to you, your personal account manager who knows your services and your needs and can give an expert advice of your existing services for a new service or make an offer you want to give to a customer.
Transfer from different carrier
Consultancy ServicesWe offer Pre-Sales services for you and your clients.
Solution DesignWe design the appropriate solution together according to your needs.
Security DesignWe design and propose the most appropriate security level.
Downtime minimization design.Design and decide together the way and the time of transfer of your Dedicated Servers or your application in order to minimize the downtime.
Compatibility of the Operating SystemWe check the compatibility of the operating system that we propose in order to continue your unhindered operation from your Dedicated Server.
Compatibility of the Control PanelWe check the compatibility of the control panel that we propose in order to transfer all the appropriate parameters.
File transferWe transfer all the files you need from your old carrier.
Service compatibilityWe check the compatibility of the whole service before being "online".
System OptimizationWe optimize all the needed parameters of your operating system and services according to your needs.
Regular updates of your operating systemWe regularly update your operating system in order to be always safe and fast.
Regular Control Panel updatesWe regularly update your control panel in order to be always safe and fast.
Regular check for rootkits, malware, virus, spams...We are always checking for electronic threats like rootkits, malware, virus, spams.
Managed Security monitoringIf we detect a problem, we act without requiring your intervention.
Installation of Security Patches to your operating systemWe install all the urgent security patches except those installed during the regular maintenance.
Installation of Security Patches to your Control PanelInstallation of Security Patches to the Dedicated Server (on demand)
Operating System Monitoring (load, RAM, Swap, HD)We monitor a variety of parameters in order to know whether the operating system is in good condition and serves with the appropriate speed.
Service Monitoring (DNS, FTP, HTTP, PING, POP, SMTP)We monitor your services to know whether they respond rapidly to the requests they receive.
Hardware Monitoring (Pre-failure and HW failure monitoring)We check the hardware components of the server for malfunction and errors and proceed in a planned replacement avoiding major downtime.
Managed MonitoringWe monitor the services and act in case of problems directly, without needing your input.